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Different Techniques to Troubleshoot QuickBooks Error 12157 

The improper installation, incomplete updates, or issue with network connectivity is one of the most common issues that triggers the QuickBooks error 12157. The error belongs to the 12XXX series of errors, which indicates that your web connectivity is not working properly and triggers common issues in your system. The error code 12157 is one such issue, which is the most annoying error that usually appears while you are updating the software. However, fear not! You can easily resolve this error by understanding the potential causes and employing quick troubleshooting solutions.

We have prepared a comprehensive guide to assist you in resolving frustrating situations and ensuring that your accounting process continues to operate smoothly. By focusing on the steps outlined in the guide, you can achieve the best results. Before implementing any solutions, it is important to familiarize yourself with the components of QuickBooks error code 12157 to streamline your troubleshooting process.

Understand the Term QuickBooks Error 12157

The widely encountered 12XXX series error, QuickBooks error 12157, arrives when there is a problem with the web connectivity in the Windows operating system. The QB software uses APIs to operate the internet protocols easily, especially FTP and HTTP. During the process of downloading and updating the updates, the software will encounter this error. The incorrect date and time in your system also triggers this issue. As the error code 12157 comes from the 12000 series of issues, there are a number of other error codes in this series that are caused by different factors. Understanding these error codes can help protect your software from potential harm in the future. Below is a table listing various errors in the 12000 series for reference.

ErrorPossible Causes
QuickBooks error 12002Payroll update error occurs due to firewall block internet connection.
QuickBooks error 12007QuickBooks desktop update error, computer is unable to connect with software.
QuickBooks error 12031Incomplete Updating process of QuickBooks desktop.
QuickBooks payroll update error 12029Invalid or expired SSL Certificate used by QB software.
QuickBooks update error 12057Outdated payroll tax table
12XXX series error

What Points Instigates the QuickBooks Error 12157?

Now that you have familiarized yourself with the error codes in the 12000 series, let’s understand the potential triggers for QuickBooks error 12157. While we have already discussed some causes earlier, it is important to explore other factors that may be contributing to this issue in your software. Let’s examine them to ensure a comprehensive understanding of the situation you’re stuck in.

  • If there are restricted firewall and internet security settings that enable QuickBooks software to connect to the internet connection.
  • When there is a corrupted or damaged company file.
  • Another reason would be a PC registry error or active X-series errors.
  • If your software is missing some essential requirements for updates, resulting in QuickBooks update error 12157 in your software.
  • If the third-party applications interrupt the performance of QuickBooks software.
  • Running the software without admin rights triggers multiple issues in your software.
  • Restricted user account control settings also trigger the error 12157 QuickBooks.
  • In case you are running multiple instances of the QB version on the same computer.

Signs & Symptoms of QuickBooks Error Message 12157

The continuous flashing of QuickBooks error message 12157 is a common indicator of an issue. However, what if the error enters your software without any warning message? How can you detect its presence in that case? Not to worry! Each error comes with its own unique warning message. Below, we have compiled a list of common symptoms to help you identify the presence of an error.

  • The application starts to hang, crash, or freeze frequently.
  • Solow responds on command or with a sudden shutdown.
  • Unable to install the updates.

The Best Ways to Troubleshoot QuickBooks Error 12157

Now that you have a thorough understanding of all the components of QuickBooks error 12157, such as causes and symptoms, you are well-equipped to tackle the issue with the troubleshooting solutions provided by QB professionals. The step-by-step instructions outlined below will guide you through resolving the problem effectively. Simply follow the pointers carefully to achieve the best outcome.

Solution 1: Authenticate the Settings of the Internet Connection

One of the most common causes of the QuickBooks update error 12157 is incorrect internet settings. This can prevent your software from connecting to the internet server, resulting in restricted access to key operations. To resolve this issue, we recommend carefully verifying as well as adjusting your internet settings, as instructed below.

  • First, you have to go to the Web Page of Chase Banking and test the secure internet connection.
  • If you are unable to open Chase Banking, then call your internet service provider for help.
  • After opening Chase Banking, select the Help tab.
  • Then, click on the Internet Connection Setup.
  • Here, you have to choose the Use My Computer Internet Connection settings.
  • Hit the Next tab and select the Advanced Connection Settings option.
  • Go to the Advanced tab and choose Restore Advanced Settings.
Restore Advanced Settings
  • Click on the OK tab, and then select the Done option.
  • At last, try to update the software to check the status of QuickBooks error code 12157.

Solution 2: Disable the User Account Control

The restricted User Account Control settings prevent you from running updates on your QuickBooks desktop, resulting in errors that hinder your ability to perform financial operations efficiently. One common issue that arises is QuickBooks error 12157, which can significantly slow down your workflow. However, it is crucial to address this issue promptly. Below are the steps you need to follow to start the procedure:

  • Start the process by opening the Run Window by pressing the Windows + R key together.
  • Now, in the search box, type Control Panel and hit the Enter tab.
  • Click on the System and Security settings.
  • Then, choose the System Maintenance option.
  • Hit the User Accounts option.
  • Click on Change User Accounts and select the Never Notify option.
  • Lastly, hit the OK tab.

Solution 3: Change the Date and Time of your System

Another reason for encountering QuickBooks error code 12157 is an incorrect date and time on your computer. Simply adjusting the date and time settings can resolve this issue, allowing you to update your software successfully. To begin the process, follow the instructions provided below.

  • On your Desktop’s right-side bottom, right-click on the Clock.
  • Then, in the drop-down list, choose the Adjust Date/Time option.
choose the Adjust Date/Time option
  • Set the current date and time on the screen.
  • Hit the OK tab.
  • Restart QuickBooks and try to update the software. If you are still unable to update QuickBooks, then try the next solution.

Solution 4: Eliminate the Additional QuickBooks Application

When multiple duplicate files are present in the same system, it can lead to error 12157 in QuickBooks. To resolve this problem effectively, it is important to eliminate all duplicate files by following the steps outlined below. By doing so, you can ensure the smooth functioning of your QuickBooks system and prevent any further errors from occurring.

  • First of all, navigate to the Control Panel and click on the Start Menu tab.
  • Now, open the Run Window by simply pressing the Windows + R keys together.
  • Here, go to the Programs and Features option.
  • In the list of applications, click on the duplicate QuickBooks.
  • Then, you will get a prompt on your screen to uninstall the duplicate applications.
  • After following the instructions, finish the uninstallation procedure.
  • Lastly, open the QB and check if the error resolves successfully.

Solution 5: Restart the System

If the solutions mentioned above do not fix the QuickBooks error code 12157, do not worry! A simple restart of your system might do the magic and resolve it permanently. Restarting your system can often resolve errors that even professional techniques cannot fix.

  • Click on the Start button and login as System Admin.
  • Now, you have to press Start to catch.
  • Click on all the applications, computer tools, and accessories.
  • Hit the System Repair option.
  • Then, launch a new window and choose the Reinstall My PC option.
  • Click on the Next tab and click on the Restore point.
  • Again click on the Next tab.
  • For restoring the point, select the Advanced System option.
select the Advanced System option
  • To conclude the reboot procedure, click on the Next tab.

Solution 6: Reset the QuickBooks Updates

To resolve any issues with QuickBooks updates, consider resetting the QuickBooks updates. Follow the simple steps outlined below carefully to troubleshoot the problem effectively. By following these instructions, you can ensure a smooth and efficient resolution to any update-related issues you may encounter.

  • First, right-click on the QuickBooks icon and run the software with administrative rights.
  • Then, click on the Help Menu.
  • Choose the Update QuickBooks option.
  • Here, you have to tick-mark the essentials and features of the software.
  • Furthermore, click the option to reset the updates.
  • Hit the Get Updates option.
  • After following the above steps, you can easily update the QB version successfully.


We know how these technical issues will hamper the financial workflow of your business. Hopefully, the guide mentioned above will help you resolve the QuickBooks error 12157. If you are still facing the problem or may have doubts related to QuickBooks accounting software, then you can connect with QuickBooks experts.

Benjamin James
Benjamin James

I am Benjamin james, a technical content writer with over 13 years of experience in the domain. My passion for technology and writing has helped me become an expert in software tools. Through my extensive knowledge and expertise, I am working to help the world leverage the power of technology.

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