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A Complete Guide to Fix QuickBooks Error ps060: Payroll Error

QuickBooks accounting software offers a range of impressive features, including a payroll subscription feature that simplifies the process of managing paychecks. This allows business owners to concentrate on other important aspects of their business. However, there are instances where users may encounter QuickBooks error ps060 when updating their payroll. This glitch can disrupt various payroll activities, such as creating paychecks and calculating payroll taxes.

Are you frustrated with constantly searching for a solution to fix QuickBooks error ps060? Look no further, as this guide is here to help you. Our experts have recommended troubleshooting solutions that will eliminate this payroll error from your system. We have provided detailed descriptions of the procedures, ensuring that you won’t encounter any difficulties. However, before diving into the solutions, it’s important to take a look at a few essential things.

QuickBooks error ps060

What is the meaning of QuickBooks Error PS060?

The QuickBooks error ps060 is one of the common payroll errors that comes with a warning message that states, ‘Current Enhanced Payroll Service is Unavailable’. This error creates a disturbance in the smooth processing of payroll and hampers productivity. Fixing this error is not a simple task, although it is not extremely critical. It is important to resolve this issue before being able to run the activity in QuickBooks payroll. The problem may occur if you mistakenly enter insufficient payroll billing information, an incorrect date or time, or if your program has not been updated for a long time. Here is a detailed list of causes that can lead to this error in your software.

Major Causes of Encountering the PS060 Error in QuickBooks Desktop

The ps060 error in QuickBooks desktop can be caused by various factors rather than a single, defined factor. It is important to be aware of the common reasons behind this error in order to understand its root cause. Here are some of the most common triggers for the PS060 error that you should know about:

  • The major reason that triggered this issue is the expiration date of the payroll subscription.
  • When Intuit’s server is down
  • In case your system is attacked by viruses and malware,.
  • When the payroll subscription cannot be automatically renewed because the provided credit card information is incorrect.
  • Intuit doesn’t offer support for the old version of QuickBooks.
  • When the third-party security software might block QuickBooks.

Points to Remember Before Fixing QuickBooks Error PS060

Before fixing errors, professionals take several important steps to protect our data and ensure more effective outcomes. To help you do the same, consider the following guidelines:

  • Firstly, check your internet connection, which has to be stable.
  • Make sure you are running the QB software in a single-user mode when trying to update the payroll process.
  • In case your payroll subscription is expired, then make sure to activate it soon.
  • Check your system date and time.
  • Lastly, set your Internet Explorer as the default browser.

How Can I Fix QuickBooks Error ps060? Quick & Easy Solutions

Now that you have a clear understanding of all the sections mentioned above, it is time to take action and implement the troubleshooting solutions to resolve the QuickBooks payroll error ps060. To ensure a smooth process, we highly recommend carefully reading the provided pointers and following them step by step.

Solution 1: Update QuickBooks to Latest Release

The very first method, which is one of the easiest ways to fix any type of error, is to update your software. Sometimes you might face an error because QuickBooks or Payroll Services have become outdated. Follow the steps outlined below to start the updating process: 

Update QuickBooks to Latest Release
  • Start by launching the QuickBooks Desktop software.
  • Next, go to the Help menu and then click on the Update QuickBooks option.
  • Here, proceed to the Update Now tab.
  • Now, click on the Get Updates tab to start the updating process.
  • Re-start QB and check the status of the PS060 QuickBooks error.

Solution 2: Check the Information on the Credit Card

Incorrect information can cause a lot of confusion and complications when managing your accounts. One issue that frequently arises is the ps060 QuickBooks error, which is frequently the result of incorrect credit card information. To help you resolve this error, we have provided separate procedures for QuickBooks Desktop users and QB Online users below.

For QuickBooks Desktop

  • Start the process by launching QuickBooks Desktop.
  • Then, click on the Payroll Service that you are using from the Product & Services window.
  • Navigate to the Billing Information menu.
QuickBooks Desktop
  • Thereon, hit on the Edit option that is next to your Payment Method.
  • Here, enter the correct payment details and click on the Save button.
  • At last, click on the Close tab and check all the payroll subscription information that you have.

For QuickBooks Online

  • For QB online users, you have to click on the Gear icon.
  • Then, select the Account and Settings option.
  • Hit the Billing & Subscription tab and navigate to the Payment Method Menu.
  • Here, choose the Edit option.
  • At last, you may edit your credit card information and click on Save Changes to save all the changes you make.

Solution 3: Look Over Connectivity Issues

The Internet connectivity issue is one of the most common issues behind the appearance of the ps060 error in QuickBooks desktop. Follow the below step-by-step guidance to fix the internet issue; if you are not able to do that, then contact your internet service provider.

Look Over Connectivity Issues
  • First, the user has to open Internet Explorer and try to access a safe website.
  • There are two situations: in case you are able to access the website successfully, then go ahead and follow the below steps. Or if you encounter an error message while accessing the website, then it is suggested to check the internet connection settings for any misconfigurations.
  • Next, check the Date and Time which must be correct in your system.
  • Here you have to click on the Internet Explorer and select the Tools tab.
  • Now, choose the Internet option and click on the option reset/restore default under the advanced menu.
  • At last, click on the Apply tab and hit the OK tab.

Solution 4: Issue with the Server Response

There are certain cases when the user encounters a PS060 QuickBooks error due to server issues with Intuit. In that scenario, there is no other option than to wait until the issue gets resolved automatically. You have to be patient until the website server of Intuit starts working once again.

Solution 5: Change the Settings for Billing and Subscription

Below are the steps to change the settings of billing and subscription in your system:

  • Here is a procedure to change the settings of billing and subscription in your system:
  • Firstly, open the ‘My Account’ section.
  • Now, choose the company for which you want to make some edits.
  • Navigate to the billing section and choose the Edit option.
  • Then, verify the information and make corrections and amendments.
  • To save the changes, click on the Save option and close in order to update payment information.
  • Cross-check the details in billing are correct by seeing a preview of the same.
  • Lastly, hit the Save tab and log out.

Solution 6: Remove Junk Files from Internet Explorer

Unwanted junk files can cause various errors in software, making it a common problem for many users. To effectively resolve this issue, it is recommended to clear all the junk files from Internet Explorer. By doing so, users can ensure the smooth functioning of their software and prevent any potential errors caused by these unnecessary files.

  • Start the process by launching Internet Explorer.
  • Navigate to Internet Options and open Browsing History.
  • Then, go to the General tab and click on the Delete option.
  • Select the boxes for Website Files and Temporary Internet Files.
Website Files and Temporary Internet Files
  • At last, press the Delete tab and OK to conform.

Solution 7: Repair QB Desktop using Tool Hub

Following the steps to run the tool hub to repair the QuickBooks desktop will ultimately delete the PS060 error in QuickBooks desktop.

  • Start the process by downloading the QuickBooks Tool Hub.
  • Then, move to the download option and run the QuickBookstoolhub.exe file.
  • Accept all terms and conditions that the software installer presents.
  • Furthermore, run the tool by hitting the Start menu or by using the Desktop Icon.
  • Here, the user has to select the program installation issues tab, and you can also click on the Quick Fix My Program tool.
  • Let the tool run and repair the general issues with the QuickBooks installation.
  • Now, the user needs to run the QuickBooks Install Diagnostic tool from the same window.
  • The tool now automatically repairs the installation issues.
  • At last, run QuickBooks and payroll in it to see if the QuickBooks payroll error ps060 gets resolved.


In conclusion, we hope that you have found the necessary steps to permanently fix the QuickBooks error ps060 in your system. Remember to always keep your software up-to-date, as this will prevent any future errors from occurring. If you still have any doubts or need further guidance, don’t hesitate to reach out to the QuickBooks payroll Support Team. Their experts will provide you with the necessary solutions and quick tips to help you run the software more effectively.

Benjamin James
Benjamin James

I am Benjamin james, a technical content writer with over 13 years of experience in the domain. My passion for technology and writing has helped me become an expert in software tools. Through my extensive knowledge and expertise, I am working to help the world leverage the power of technology.

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