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5 Easy Ways to Troubleshoot QuickBooks Error 15106

With its impressive functionality and widespread popularity, QuickBooks, the finance management software, has gained a massive following. However, despite its effective features and seamless operation, it is also immune to various errors. These errors can disrupt the workflow and cause frustration for users. One common error that frequently occurs in QuickBooks is known as QuickBooks error 15106.

Are you experiencing a QuickBooks payroll update error? Don’t worry, you’re not alone. This is a common error that usually causes various issues in your software. But fret not because this guide is here to assist you in resolving the error from its core. From explaining the causes of the update error to providing troubleshooting solutions, this blog will empower QB users to fix the glitch on their own.

What is QuickBooks Error 15106?

If you are a QB user and encounter an error message like ‘Error 15106: The update program is damaged’ or ‘Error 15106: The update program cannot be opened’, it means that your antivirus software is blocking the QuickBooks update or you are not signed in as the Windows admin user. This error prevents you from updating QuickBooks to the latest release, essentially damaging the updating process.

quickbooks-error-code-15106-screenshot

Possible Reasons for QuickBooks Payroll Error 15106

Understanding the root cause of QuickBooks payroll error 15106 is crucial to effectively resolve the issue. By identifying the main problem in your system that triggers this error, you can directly address it and eliminate the issue for good.

  • The first and most common trigger point for the emergence of this error is pre-installed anti-virus software or programs such as Spy Sweeper, which is present in the Webroot antivirus.
  • Enable the settings of User Account Control (UAC).
  • When the user is not running the software in Administrator while updating the website.
  • If the third-party antivirus or anti-malware program creates problems in the updating process.
  • Your QuickBooks application lacks some essential components that are required to run the updating process.
  • If the user does not have adequate Microsoft management permissions.

Common Indicators of QuickBooks Update Error 15106

When you encounter the QuickBooks update error 15106 in your software, it can have several negative effects that may frustrate you. Let’s take a look at some of these impacts that can cause annoyance to the user.

  • The QuickBooks software is not able to download the tools and components that are essential to updating the software and paychecks later.
  • If the active program crashes and freezes.
  • Your software is responding slowly to commands, and Windows performs sluggishly.
  • Due to the update procedure getting hindered, users are unable to use QB features and functions properly.
  • Easy solutions to resolve QuickBooks error 15106

To troubleshoot error 15106 in QuickBooks desktop, it is crucial to first check if you have an active QuickBooks desktop payroll subscription. If you do, remember to download the latest tax table after each step to safeguard your payroll information. Once you’ve taken these precautions, you’re ready to begin the troubleshooting process.

You may Read Also :-QuickBooks Error 1402

Solution 1: Log in with an Administrator Account

Many users often encounter QuickBooks error code 15106 when they attempt to run the updating process without administrative rights. It is important to note that without these rights, the user will not be able to successfully complete the updating process. To resolve this issue, follow the steps below to log in to your account as an administrator.

  • First, click on the Start button.
  • Now, select the Control Panel option, or you can open the Run Command by pressing the Windows + R key together.
  • In the type box, enter the Control Panel and hit the Enter tab.
  • Select the User Accounts and Family Safety option.
  • Then click on User Accounts.
  • Select the option Manage Another Account and enter the admin password if prompted.

You are able to see the account type just below the name of the account. If your account is already an administrative account, then follow the next solution to fix the issue. If not, then you have to ask your IT administrator to assign administrative rights to your user.

Solution 2: Turn off the User Account Control

To turn off user account control, follow these steps. It’s important to note that the process may vary depending on the version of Windows you are using. Here are the steps for Windows 10, 8.1, 8, and 7 users.

  • Firstly, press the Windows + R key together to open the Run Command.
  • In the Type box, enter the Control Panel and hit the Enter tab.
  • Now, click on the User Accounts option.
  • Select the Change User Account Control settings.
Change User Account Control settings
  • There is a point to be noted that if you are getting any prompts from UAC, in that case you most probably have to select the Yes option to continue.
  • Thereon, move the slider. If you wish to Turn UAC OFF, then it is suggested that you click on the Never Notify option.
 wish to Turn UAC OFF, then it is suggested that you click on the Never Notify option.
  • After that, hit the OK tab. On the other hand, to turn the UAC ON, set it to Always Notify and click on the OK tab.
  • Lastly, restart the system, and check the status of error 15106 QuickBooks desktop.

Solution 3: In Selective Startup Mode, Clean Install of QB

If the above two methods fail to resolve the QuickBooks error code 15106, then there is no need to worry! Try to install QuickBooks in selective startup mode. To make it easy to understand, we divided this method into four simple steps. Read them carefully and follow the same to get glitch-free performance:

Step 1: Draw up the data for backup
data for backup
  • First, you have to create a backup of your company files.
  • Then, keep a copy of the Quickbooks Desktop or Product and License information.
Step 2: Login to the system in selective startup mode

The other applications running in the background create interference in the updating process, and the selective startup mode blocks third-party interaction, which helps in completing the task.

  • Start the procedure by pressing the Windows + R key together to open the Run Command.
  • Then, enter msconfig and hit the Enter tab.
  • Navigate to the General tab.
  • Here, you have to choose the Selective Startup mode and Load the system services.
  • Click on the Services option.
  • Furthermore, choose the Hide All Microsoft Services option.
  • Check the Hide All Microsoft Services check box and hit the Disable All option.
  • Now, in the list of services, check the Windows Installer checkbox.
  • At last, choose the Restart option and uninstall and reinstall the QB desktop by following the next method.
Step 3: Uninstalling & reinstalling QuickBooks desktop

After resetting the system, you have to uninstall the QuickBooks desktop after the system opens and then reinstall the QuickBooks application.

Step 4: Shift to normal startup mode

After completing the QuickBooks Desktop reinstalling process, the system settings must be restored to their normal configuration.

  • Start the process by opening the Run box and pressing the Windows + R key together.
  • Here, type Misconfig, and then hit the Enter tab.
  • Choose the Normal Startup option.
  • Now, go to the General tab and hit the OK option.
  • Lastly, hit the Restart tab on the System Configuration Window.

Solution 5: Uninstall the Antivirus Program and Rename the Folder

Now, it’s time to perform the next method, which is to uninstall the antivirus program and rename the folder. Below is a complete step-by-step guide to completing the procedure. It is suggested to read the steps first and follow them to get the best outcomes:

  • First, the user has to open the Task Manager by pressing the Ctrl+Shift_Esc key together.
  • Then, navigate to the Processes tab.
  • Here, you have to search for the antivirus, which is in the system.
  • Hit the End Process tab.
  • If you are having any additional issues while performing the task, then it is essential to uninstall the antivirus application.

Change the name of the QuickBooks update folder

  • Launch File Explorer first by pressing the Windows + E key together.
  • Now, go to the program files and click Intuit.
  • Select QuickBooks (Year) \ Components (for 32-bit users).
  • For 64-bit users, click on Program Files (x86) and click on Intuit.
  • Then, choose QuickBooks (year) \ Components.
  • Here, you have to right-click on the DownloadqbXX folder and select the Rename option.
  • The above XX stands for the version year of QuickBooks you are using.
  • At last, add the .old extension to the end of the name.

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Conclusion!

In conclusion, we hope that our guide has been helpful in resolving the QuickBooks error 15106 for you. If you encounter any difficulties or have any questions regarding the software, don’t hesitate to reach out to the QuickBooks Support Team. Our team is here to assist you and ensure that you can use the software with confidence. Don’t let any doubts hold you back; get in touch with them and become a pro at using QuickBooks!

Benjamin James
Benjamin James

I am Benjamin james, a technical content writer with over 13 years of experience in the domain. My passion for technology and writing has helped me become an expert in software tools. Through my extensive knowledge and expertise, I am working to help the world leverage the power of technology.

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