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Ways to Fix QuickBooks Error 1402 While Installing Update

QuickBooks is one of the most widely used accounting software programs across the globe, offering efficiency in managing the financial operations of countless businesses. However, users encounter various errors while installing the software, and one of the common errors is QuickBooks error 1402. This error indicates that the system fails to access the particular registry key, which is essential for the smooth functioning of the software.

In order to troubleshoot the error and experience a seamless accounting experience, it is important to understand the root cause, symptoms, and troubleshooting solutions to resolve the error. In this guide, we will cover the effective steps that you can take to resolve the error and get back to using the software again.

What is QuickBooks Error 1402?

QuickBooks error 1402 is a common error that occurs when the user tries to install the QB software. This error indicates that the system failed to access the installation files. The primary reasons behind the occurrence of error 1402 include insufficient Windows permissions or damaged company files.

QuickBooks error code 1402 appears with a pop-up display message as “Error 1402: Could not open key” and is accompanied by the designated registry path. In order to effectively deal with the common installation errors with QuickBooks, it’s important to ensure the minimum system requirements to run the software. Also, ensure that there is enough disk space for installing the software.

pop-up display message as "Error 1402: Could not open key”

But, yes, these are the few basic reasons behind the error. The most common and frequent reasons for the QuickBooks installation error code 1402 are mentioned below.

Causes Behind QuickBooks Error 1402

For resolving any unwanted error with QuickBooks, it’s important to understand the underlying causes behind the error. This will help you understand the root cause of the issue and may assist you in taking appropriate solutions to fix it efficiently.

Below is a list of the most common causes and factors that trigger the QuickBooks error 1402:

  • The damaged Microsoft .NET framework is one of the most prominent reasons behind the occurrence of error 1402 while installing Quickbooks.
  • QuickBooks installation files are damaged.
  • Outdated Windows operating version.
  • Insufficient Windows permissions can also evoke QB error code 1402.
  • Sometimes, other previously installed software programs on your workstation can also create conflicts with the installation process of the software.

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How to Fix QuickBooks Installation Error 1402?

As of now, you are very much aware that the QB error code 1402 is a part of the installation process of QuickBooks and is triggered by a lot of factors. Let’s jump to the troubleshooting part. If you have identified the specific reason that might be triggering the QuickBooks error code 1402, then you can directly implement the relevant solution to get rid of the error. However, if you are not aware of the specific cause behind the error, then you should start following all the solutions.

Don’t you have the time to perform the steps? Ring us a call now and get an instant solution.

Solution 1. Run the QuickBooks Install Diagnostic Tool

The very first solution that we recommend you follow to deal with the QuickBooks error 1402 is to run the QuickBooks install diagnostic tool. Intuit specifically designed this tool with the motive of helping users identify and fix installation errors in QuickBooks.

QuickBooks Install Diagnostic Tool

You can implement the steps listed below to run the QuickBooks install diagnostic tool on your PC:

  • The first step in the procedure is to download the latest version of the QuickBooks Tool Hub (1.5.0.0).
  • You can download the same from the official website of Intuit products.
  • Here, make sure to save the file in a suitable location where you can find it easily.
  • Open the downloaded file, i.e., QuickBooksToolHub.exe, and then keep following the on-screen instructions to complete the installation process.
  • Once the installation ends, navigate to the desktop screen and then double-click on the QuickBooks Tool Hub.
  • As the tool hub launches on your screen, then click on the Installation Issues option, which is available on the left side panel screen.
  • After that, click on the QuickBooks Install Diagnostic Tool option.
  • Thereon, the tool will automatically run the repair process, which might take 15–20 minutes.

Once the repair process ends, restart your PC and check whether the error code 1402 in QuickBooks has been resolved or not. If not, then there is no need to be worried, as there are other troubleshooting steps that can be followed to resolve the error.

Solution 2. Download New Windows Update

If you are using an old and outdated version of the Windows operating system, then it can create various compatibility issues with the QB software. It might even lead to the occurrence of the QuickBooks error code 1402. Therefore, we recommend that you should update your PC’s Windows to the latest release. Here are the actions that you can follow to get the same done:

Download New Windows Update
  • Open the Windows Run Command by pressing the Windows + R keys together.
  • Thereon, type Windows Update in the search bar, and then hit the Enter key.
  • As the Windows update settings appear on your screen, click on the Check for Updates option.
  • If new updates are available, then click on the Download option.
  • Thereon, the downloading process for the new updates will commence on your workstation.
  • As that process ends, perform a system restart.
  • This will install a new Windows update on your workstation.

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Solution 3. Restart Microsoft .NET Framework

Another solution that we recommend you follow to deal with the error 1402 while installing QuickBooks update is to verify that the Microsoft .NET framework settings are enabled. This will ensure that the necessary framework is active and running properly.

  • First of all, navigate to the Control Panel settings on your computer.
  • Thereon, click on the Programs and Features option, and then click on Uninstall a Program. (Don’t panic, you are not uninstalling any applications.)
  • After that, choose the Turn Windows Features On or Off option.
  • Search there for the .NET Framework from the list.
  • Now, check the settings for .NET framework and make sure that the checkmark against the option is not selected.
  • Subsequently, restart your PC and then perform the same steps again to enable the Microsoft .NET Framework settings.

Solution 4. Fix Windows Registry Settings

The Windows registry is responsible for storing important system settings and configurations. If these registry files get damaged or corrupted, it can cause various issues with your PC. Here are the steps that you can follow to fix the Windows registry settings:

Windows Registry Settings

Note: Before implementing any changes to the registry settings, make sure to create a backup file of the registry.

  • Open the Windows Run Command, type Regedit in the search bar, and hit the Enter key.
  • Click on the File tab option available at the top, and then click on the Export option.
  • After that, provide a name for the backup file, and then save it on your desktop.
  • From the left-side panel in the Windows registry, navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Classes.
  • Subsequently, click on the Permissions option, which is available under the Edit section.
  • Scroll down to the Advanced section and click on the Add option.
  • Here, you have to choose Everyone for each object name, and then click on the Ok option.
  • Moving ahead, ensure that the Full Control option is checked, and then close the Registry Editor.

After performing the above-listed steps, try to update the QuickBooks software again. At this stage, the software should be updated successfully without any issues.

Ending Note

Scrolling down through this segment might have helped you resolve the QuickBooks error 1402 while updating the software. However, if you are still encountering the error even after performing the above-listed steps, then we advise you to speak directly with a live representative of the QuickBooks support team. Experts are available 24/7 to provide personalized guidance and troubleshooting steps specific to your requirements.

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Benjamin James
Benjamin James

I am Benjamin james, a technical content writer with over 13 years of experience in the domain. My passion for technology and writing has helped me become an expert in software tools. Through my extensive knowledge and expertise, I am working to help the world leverage the power of technology.

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