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How to Fix QuickBooks Error H202? (Multi-User Error)

Does QuickBooks error H202 annoy you while you are trying to switch to the multi-user mode in QuickBooks desktop? This error can be frustrating as it prevents multiple users from accessing the company file and collaborating with each other. In short, QuickBooks error code H202 is one of the common networking errors that arises when the software fails to establish a connection with the server hosting the company file.

The error message shown below is similar to the one that appears on your PC screen;

QuickBooks Error H202 Screenshot

The multi-user mode in QuickBooks is important, as it helps businesses share a single company file with different users. Still, facing the unwanted H series 202 disrupts the workflow and affects productivity. Therefore, dealing with the error becomes crucial in order to ensure smooth operations and uninterrupted access to the company file.

However, the best part of the QuickBooks error code H202 is that it is reversible and can be resolved easily with the help of a few troubleshooting steps. In this article, we are going to discuss the solutions that can help you fix the QuickBooks H202 error. In addition to that, we will also provide you with a few suggestions and guidance on how you can prevent the error from recurring in the future. By following the tried and tested solutions, you can avoid any interruption in your workflow and maintain a high level of work productivity.

Which Factors Lead to QuickBooks Error H202?

QuickBooks error H202 arises when the user tries to access the company in multi-user mode. However, the request for accessing the company file and processing the connection request fails due to the following factors:

  • QuickBooks network data (.ND) file is damaged or corrupted.
  • If the QuickBooks internal services, such as QuickBooksDBXX or QBCFMonitor, are not running on your server PC.
  • When the QuickBooks software is unable to trace the IP address of the hosting workstation.
  • Incorrect DNS server.
  • Computer firewall settings are blocking incoming and outgoing communication.
  • Network or internet issues can also lead to the occurrence of error H202 QuickBooks.
  • If the QuickBooks database server manager is facing technical glitches.
  • The wrong setup of the hosting settings can also lead to an H202 QuickBooks error.

QuickBooks Error H202 Multi-User: Signs and Symptoms

The below-mentioned points will help you identify if you are experiencing the QuickBooks error H202 switching to multi-user mode.

  • A pop-up display window reflecting the QuickBooks H202 error message appears on the desktop screen.
  • Windows is working very slowly.
  • The QuickBooks desktop application is not working or opening.
  • Unable to open the QuickBooks company file.
  • Another sign is if the user is unable to switch to the multi-user mode in QuickBooks.

Solutions to Fix QuickBooks Error H202

Let’s take a look at some of the tried and tested procedures that you can execute step-by-step to resolve the H202 error in QuickBooks desktop.

Method 1. Verify Network Connectivity

Here are the steps that you can execute to verify network connectivity on your workstation:

  • First of all, open the Windows Run command on your computer device by pressing the Windows + R keys simultaneously.
Windows Search bar Screenshot2
  • Thereon, type CMD in the search bar, and then press the Enter key.
Run Option Screenshot
  • Afterwards, provide the ping server name, and then press the Enter key.
  • This will ping your server from your computer.

Important: Avoid using brackets in the server name. Ensure that spaces are added between the ping and the server name.

Method 2. Launch QuickBooks Database Server Manager Tool

For using the QuickBooks database server manager tool, here are the steps that you can follow to do so:

Part A: Download and Install QuickBooks Tool Hub
  • First of all, close the QuickBooks desktop application on your device.
  • Thereon, click here to download the latest version of QuickBooks Tool Hub (
  • Once the downloading ends, open the downloaded file (QuickBooksToolHub.exe).
  • Now, keep following the on-screen instructions to get the tool installed on your device.
  • As the installation process ends, double-click on the QB tool hub icon. This will launch the QuickBooks tool hub on your computer.
QuickBooks Tool Hub Icon Sreenshot

Advice: If you are unable to locate the QuickBooks Tool Hub desktop icon, then manually search for it in the Windows search bar.

Part B: Run QuickBooks Database Server Manager
  • As the QuickBooks tool hub opens on your PC, click on the Network Issues option, which is available on the right side of the screen.
QuickBooks Data Server Manager Screenshot
  • Secondly, click on the QuickBooks Database Server Manager option, which you can find in the green color box.
  • After that, click on the drop-down arrow icon and choose your company file. If you can’t see your company file in the drop-down list, then click on the Browse option and manually select the company file by navigating to its location.
  • Thereon, the scanning process will commence on your computer. It will automatically resolve all the firewall issues on your system. As the process ends, click on the Close option.
  • At last, close the QuickBooks Tool Hub on your computer and then move to the QB desktop software. Therefore, try to access the software in multi-user mode.
Switch to Multi user Mode Screenshot

If you can easily switch to multi-user mode, then it shows that the H202 error code QuickBooks has been eliminated. If you are still troubled with the issue, move on to the next method.

Method 3. Verify QuickBooks Services

Another possible solution that you can follow to resolve the QuickBooks error H202 is to verify the QuickBooks services. If the workstation server is running a full version of QuickBooks, then here are the steps that you can execute to use multi-user mode in QB:

  • Run the QuickBooks Desktop software on your computer.
  • Thereon, click on the File option, and then select the Utilities option.
Utilities Option Screenshot
  • At last, choose the Host Multi-User Access option.
Hosting Multi User Access Screenshot.webp

Once you are done with the above steps, you have to verify the running status of QuickBooksDBXX and QBCFMonitorService on the server. Below are the steps that you can execute to get it done:

  • Launch the Windows Run Command on your PC by hitting the Windows + R keys together.
  • After that, type Services.msc in the search bar, and then click on the OK option.
Command Windows+R
  • Now, a new service window will be open on your computer screen.
  • Here, you have to select QuickBooksDBXX and check its Startup type.
  • Make sure it is selected as Automatic. If not, then do it immediately.
  • Afterwards, check the service status and make sure it shows as Running.
service status
  • Subsequently, move ahead to the Recovery tab and then choose it.
  • Scroll down to the drop-down menu for first, second, and subsequent failures and choose Restart the service for all the options.
QuickBooks services status screenshot
  • Following the above steps, click on Apply > OK.
  • This will save the newly made changes to your computer settings.
  • Thereon, perform the above steps again for QBFCMonitorService.

By performing the above steps, you have successfully verified the QuickBooks services. Thereon, try to access the QuickBooks desktop application in multi-user mode and check if the error code H202 QuickBooks has been eliminated or not.

Method 4. Run QuickBooks Install Diagnostic Tool

The QuickBooks install diagnostic tool is a useful tool provided by Intuit that helps users troubleshoot and fix various installation errors with the QuickBooks software. This will also help in resolving connectivity errors, which might be giving rise to the QuickBooks error H202.

Let’s take a look at the steps that you can follow to run the QuickBooks install diagnostic tool on your workstation to fix QB multi-user error H202.

  • Well, the first step in the process is to run the QuickBooks Tool Hub on your workstation.
  • After that, choose the Installation Issues option, which is available on the left side of the screen.
  • Thirdly, click on the QuickBooks Install Diagnostic Tool option available at the center of the screen in the green color box.
QuickBooks Install Diagnostic Tool Screenshot
  • As you click on it, you will be prompted to choose your file.
  • You can simply get that done by following the on-screen instructions.
  • Thereon, the scanning process will commence on your computer.
  • At last, close all the active applications and perform a system restart.

Once you are done with the above-listed steps, open the QuickBooks desktop application and try to access the company file in multi-user mode. If you get success in accessing and switching to the multi-user mode, it indicates that the error has been troubleshooted.

Method 5. Remove & Re-Create Network Data File

If the network data file on your QuickBooks desktop is damaged or corrupted, then it can interfere with the multi-user mode functionality. Therefore, deleting and recreating the network data file can also help you resolve the error H202 in QuickBooks.

Here are the desired actions that you can follow to delete and recreate the network data (.ND) file on your workstation:

  • First of all, go to the Windows search bar, type *ND, and hit the Enter key.
  • As the results Window appears on the screen, right-click on the network data file and click on the Delete option.
  • If prompted, provide your consent for deleting the file by clicking on the OK option.
  • Thereon, go to the Windows start menu and then navigate to All Programs > QuickBooks > QuickBooks Database Server Manager.
  • Subsequently, click on the Scan Folder option and choose the Add Folder option.
  • Now, browse to the company file folder and choose your Company File.
  • Click on the OK > Scan option.
  • With that effect, the scanning process will start on your PC.
  • As that process ends, click on the Close option.

Method 6. Add Server to the Windows Host File

Let’s take a look at the steps that you can execute to add the server to the Windows host file on your computer:

Edit windows host file- screenshot
  • Firstly, close all the active Windows and applications on your computer.
  • Thereon, navigate to the following location: C:\ Windows\ System32\ Drivers\ Etc or C:\ Windows\ Syswow64\ Drivers\ Etc.
  • After that, double-click on the Host file, and if prompted for a program, then choose Notepad.
  • Now, manually provide the IP address and a name for the computer. For a server, you have to provide the IP of the computer, whereas for a computer, you have to provide the IP of the server.

Once you are done with the above-listed steps, then close all the active applications on your PC. After that, open the QB desktop application and verify whether the QuickBooks error H202 is resolved or not. At this stage, you should be able to access your QuickBooks company file without any further issues.


We hope that the above-listed information has helped you to fix QuickBooks error H202. If the error still persists, or if you need any further help related to any other QB error, then we advise you to get in touch with the QuickBooks support team. Experts are available 24/7, around the clock, to attend to your query and help you fix the error most efficiently. They will surely address your concern and assist you in using QuickBooks software without any further interruptions.

Frequently Asked Questions (FAQs)

1. How does QuickBooks error H202 affect my ability to use the QB software in multi-user mode?

The QuickBooks error H202 will disallow you to switch to the multi-user mode, which means different users can’t access the same company file simultaneously. It will also prevent the user from hosting the company file on a server or accessing it remotely.

2. How can I determine the underlying reason behind QuickBooks H202 in my particular situation?

The blog outlines some precautionary steps that you can follow to identify the underlying reason for the error in your specific case. Along with that, it also provides troubleshooting tips and solutions that you can follow to resolve the QuickBooks multi-user error code H202.

3. What should I do if the above-listed solutions do not help me fix QuickBooks error H202?

If the above-listed solutions do not help you fix QuickBooks error H202, then it’s recommended to get in touch with the QuickBooks support team. The support team is available 24/7 around the clock, and they have access to advanced troubleshooting techniques that help them resolve the QB error code H202 quickly.

Read Also:- QuickBooks error 1903

Benjamin James
Benjamin James

I am Benjamin james, a technical content writer with over 13 years of experience in the domain. My passion for technology and writing has helped me become an expert in software tools. Through my extensive knowledge and expertise, I am working to help the world leverage the power of technology.

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